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WD-11800 - USA (Arkansas) - Website Design and Development Services - Deadline February 28,2023

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(1) Vendor needs to provide website design and development services. A. Website Design: must implement initial page writing - Must design a clean, focused, and responsive website - Must utilize the Airport's branding, approved by the Contract Administrator, for the website - Must include search engine optimization sitewide to include but not limited to: a. Flight arrival and departure data b. Job postings c. Parking applications d. Social media e. Visual Flight Tracker B. Strategic Navigation: development of initial creative content, and copy of existing content, must be in adherence to Airport branding standards and maximum search engine optimization best practices. - Must be able to accommodate content-segmentation for the following audiences, to include but not be limited to: - Passengers & Guests - Airport Commission - General Aviation C. Functionality: Website must include: - Email sign-up forms - Contact forms - A "Dark website" for emergencies D. Analytics: The Airport currently uses Google analytic for tracking user experience. - Must be able to capture the latest available website analytics a. Number of visits to the website b. Percent of visits to the website by new customers c. Channels - to report the traffic source that lead customers to the website, to include but not be limited to: Email, Social media, Referral d. Bounce Rate - to report the percentage of traffic that only viewed one page on the website and left e. Conversion Goals - to report which website page results in an action being take (i.e., form completed, link clicked, video watched, etc.). f. Landing page - to report what page of the website customers enter in g. Exit page - to report what page of the website customers exit from - Employee Portal - The website must include: a. An interactive terminal map b. Air travel routes c. Airport marketing areas - E-Commerce Portal a. The Airport must have the capability to provide secure and confidential online transactions for parking and other services E. Hosting: - The Company must provide recommendations for website hosting - Content Management System: website must include features to allow authorized staff to update information easily (2) A Pre-Response Meeting will be held on February 8, 2023. (3) All questions must be submitted no later than February 21, 2023. (4) The contract period will be for three years.

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