(1) Vendor needs to provide artificial intelligence solutions for language access.– An artificial intelligence (AI) solution that increases language access to City services and public meetings and is user–friendly for both members of the public and City employees– Provided solution shall translate and interpret in–person assignments at a 95% success rate 90% of the time– Provided solution shall translate and interpret virtual assignments at a 95% success rate 90% of the time.– Provide artificial intelligence models that are proficient in natural language processing and machine learning, provide data privacy and security measures, and possess good communication skills to collaborate with cross–functional teams– Provide easily accessible and accurately translated text and voice interpretation in multiple languages and real–time.– Provided solution shall translate and interpret virtual assignments in real time.(2) The contract period will be for one year.
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