Posted Date : August 08,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : WD-11226
Government Authority located in Arkansas; USA based organization looking for expert vendor for state-based exchange portal.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide state-based exchange portal.
- The county exchange currently carries out the following functions and duties that it could seek to carry out by engaging an outside contractor
- Call center.
- Website.
- Marketing and outreach.
- Required reporting to CMS.
- Management of the State Portal, and any State affiliated websites, applications, and technologies operating as a service of the Exchange
a. Planning, design, development, setup, and content entry
b. Enhancements such as adding functionality, modifying design, and improving workflow and user experience
c. Ongoing maintenance and support including security monitoring, upgrading, patching, remedying issues, performance monitoring, and problem resolution
d. Applications and websites must be available 24 hours per day/365 days per year
e. Customer service support for citizens and the State through the following channels: phone, email, help portal, live chat, and social media.
- Hosting on a secure platform, managing the ongoing costs of bandwidth, network, and security
- As-Needed Services including - Domain registration services, including procurement of domains, configuration of website addresses, and management of the domain’s ongoing costs.
- Consumer Facing Website.
(2) All question must be submitted no later than August 22, 2022.
(3) A contract period will be for three years.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: August 31,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : WD-11226
Government Authority located in Arkansas; USA based organization looking for expert vendor for state-based exchange portal.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide state-based exchange portal.
- The county exchange currently carries out the following functions and duties that it could seek to carry out by engaging an outside contractor
- Call center.
- Website.
- Marketing and outreach.
- Required reporting to CMS.
- Management of the State Portal, and any State affiliated websites, applications, and technologies operating as a service of the Exchange
a. Planning, design, development, setup, and content entry
b. Enhancements such as adding functionality, modifying design, and improving workflow and user experience
c. Ongoing maintenance and support including security monitoring, upgrading, patching, remedying issues, performance monitoring, and problem resolution
d. Applications and websites must be available 24 hours per day/365 days per year
e. Customer service support for citizens and the State through the following channels: phone, email, help portal, live chat, and social media.
- Hosting on a secure platform, managing the ongoing costs of bandwidth, network, and security
- As-Needed Services including - Domain registration services, including procurement of domains, configuration of website addresses, and management of the domain’s ongoing costs.
- Consumer Facing Website.
(2) All question must be submitted no later than August 22, 2022.
(3) A contract period will be for three years.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: August 31,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$