(1) Vendor needs to provide merchant services provider.– For the processing of credit card and debit card payments.– Provide all necessary equipment (on a lease or purchase basis) and software used to capture, authorize, transmit electronic credit card and debit card transactions, including a payment gateway.– Provide electronic transaction services through at least VISA, MasterCard, and Cirrus networks. List all pin–based debit networks through which you currently process, as well as all credit cards your firm services.– Provide the ability to process recurring batch credit card, debit card and ACH debit payments from various billing systems, including Municipal utilities.– Provide maintenance on electronic equipment and software.– Provide programming to allow electronic authorization terminals to automatically transmit a captured batch at a consistent time each day.– Provide user manuals for electronic equipment and other written instructional information, including descriptions of error codes and other terminal messages, for each location.– Provide phone support for troubleshooting.(2) All the questions must be submitted no later than August 22, 2024.
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