Vendor needs to provide automated invoice processing system.– Help improve and automate its processing of vendor invoices– The solution should integrate with the City’s Enterprise Resource Planning (ERP) software currently from Infor.– The automated solution should have the ability to establish workflows to ensure proper approval and include documentation such as invoices for review prior to approval and any processing.– The solution must mitigate the potential for any fraud or loss to be experienced by the City. Any solution must comply with all applicable federal, state, and local laws and regulations to ensure that information and data is secured– The solution must fully integrate with the City’s existing Infor ERP platform without disrupting existing workflows and processes.– The system must provide fully automated workflows for invoice processing, including automated data capture, invoice matching, approval routing, and exception handling.– Solution must be able to generate detailed audit trails for all transactions and provide comprehensive reporting capabilities to track the status of invoices, payments, and overall system performance.– System should have robust access controls to manage user permissions based on roles and responsibilities to ensure secure and appropriate access to the system.– Provide ongoing technical support and system maintenance, including updates and upgrades as necessary, with specified response times and support hours.
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