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TRANS-2586 - USA (Arkansas) - Remote Transcription Services - Deadline June 4,2024

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(1) Vendor needs to provide remote transcription services for students who are deaf and hard of hearing.   – Classroom Remote Transcription and Communication Access Real–Time Translation services for up to 20 deaf and hard of hearing students, provided at varying times between 8:00 am and 10:00 pm, Central Time.– Services are to be provided between Monday and Friday, with the option of Saturday for special events.– Equipment should be provided by the contractor. This is to include a wireless microphone and either a laptop or tablet capable of utilizing agency wireless network.– The minimum session length is 1.5 hour.– Vendor will provide Student Training per semester on an as needed basis as well as Staff Training and Technical Support and real time troubleshooting services.– Vendor will provide an Information Technology Department consultation.– Vendor will provide Team Transcription availability– Vendor will give 48 Hour Notification of unfilled Service Needs.– Vendor will provide real time troubleshooting services to staff and students.– Vendor will be capable of providing Type Well Transcribers and Communication Access Real–time Translation as needed for foreign language classes. These are to include: Spanish, French, and German– The cost for providing that transcript must be included with the per hour charge for transcription services.(2) All the questions must be submitted no later than May 15, 2024.

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