(1) Vendor needs to provide project management office services to the government authority located in Arkansas.
- Provide a contractor capable of managing various project implementation throughout the Department.
- Provide oversight of a multicontractor environment to achieve a successful configuration, development, design, implementation, and maintenance of the assigned projects, while bringing the project(s) on time and within budget.
A. Business Operations Support (BOS) Team Services
- Including (but not limited to) system design and support, implementations, project management, vendor coordination, audits, troubleshooting, and testing. The team is responsible for informing the Division of Medical Services (DMS) Leadership, of daily operations overseen
• Core Medicaid Management Information System (MMIS) and services
• Data Warehouse/Decision Support System (DW/DSS) and services
• Management and Administrative Reporting (MAR) system and services
• Pharmacy Benefit Management (PBM) system and services
• Dental Managed Care (DMC) functionality
• Medicaid Expansion services (ARHOME, Life360, Opportunities for Success Initiative)
• Medicaid Information Technology Architecture (MITA) assessments/updates
• Information/Data Strategy advisory services
• Transformed Medicaid Statistical Information System (T-MSIS) and services, including currency and completeness of data
• Interoperability Mobile Data Platform (MyARMedicaid)
• Electronic Data Interchange (EDI) expertise
• Secure data/document transfer (Progress MOVEit)
• AME Strategic planning
• System Integration Testing (SIT), User acceptance testing (UAT) Testing; Release Management oversight
• System decommissioning
• Documentation review (both State and Vendor documentation)
• Technical support in areas of Security, Conversion, and Interfaces
• Business support in Requirement and Design sessions (includes new, minor, and major enhancements)
• Change Control Board facilitation
• Organization Change Management (OCM) and process improvement support
• Vendor deliverable monitoring and reporting; Vendor quality assurance management
• Creation and update of Advanced Planning Documents (APD)
- Information Technology Team Services
- Integrated Eligibility System Team Services
• Financial monitoring and budget oversight for the ARIES program
• Integrated schedule and deliverable monitoring and reporting
• Executive Steering Committee and Change Control Board facilitation
• Certification Readiness activities
• Vendor management and Quality review
• UAT testing participation and support/oversight
• Technical support, including but not limited to areas of Security, Conversion, and Interfaces
- Comprehensive Child Welfare Information System Team Services
• Ensuring the proper level of Program/Project Management controls are in place
• Oversight of all system integrator activities during
• Process Modeling
• Requirements validation support
• Joint Application Design (JAD) session support
(2) All questions must be submitted no later than July 14, 2023.
(3) The contract period will be for three years.
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