Posted Date : September 24,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-61898
Government Authority located in Arkansas; USA based organization looking for expert vendor for assessment and planning consultant services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide assessment and planning consultant services.
- Human Resources is seeking Leave Management Software to track ADA, FMLA, Complaints, EEOC Charges, Long-term Disability Claims, Life Insurance Claims and other statuses that require tracking
- Implementation of leave management software, including in-person training to City staff
- Helpdesk accessible by email and toll-free phone number.
- Helpdesk accessible by direct call or email to staff.
- Support available during working hours.
- Support after-hours accessibility if necessary.
- Guaranteed response time to calls or emails within twenty-four (24) hours.
- Guaranteed response time to high priority calls of two (2) hours.
- Procedure Plan for interruptions in service
- Ability to support an unlimited number of users.
- Ability to support an unlimited number of workstations.
- In-person training by company trainers at the human resources facility for both front line users and administrators.
- Ability for the program to be hosted and run on agency servers at the city Information Technology Department.
- GIS compatible.
- Ability to run using Microsoft Edge, Safari, Firefox, Chrome and other main browsers
- Capability to maintain progress notes.
- Capability to share files or contacts with other users.
- Ability to assign tasks and workflows on an ad hoc basis as needed by Little Rock HR program administrators and to have notifications of such assignments
- Contact management for leave or claim
- Ability for Little Rock program administrators to create customized letters and documents to template and use them on an ad hoc basis as needed to conduct and complete investigations
- Ability to save, edit, search, and print information and documents from the program on an ad hoc basis as needed
- Ability to work with all main file formats, including Microsoft Office products, .PDF, and standard video and audio file formats.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: October 13,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-61898
Government Authority located in Arkansas; USA based organization looking for expert vendor for assessment and planning consultant services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide assessment and planning consultant services.
- Human Resources is seeking Leave Management Software to track ADA, FMLA, Complaints, EEOC Charges, Long-term Disability Claims, Life Insurance Claims and other statuses that require tracking
- Implementation of leave management software, including in-person training to City staff
- Helpdesk accessible by email and toll-free phone number.
- Helpdesk accessible by direct call or email to staff.
- Support available during working hours.
- Support after-hours accessibility if necessary.
- Guaranteed response time to calls or emails within twenty-four (24) hours.
- Guaranteed response time to high priority calls of two (2) hours.
- Procedure Plan for interruptions in service
- Ability to support an unlimited number of users.
- Ability to support an unlimited number of workstations.
- In-person training by company trainers at the human resources facility for both front line users and administrators.
- Ability for the program to be hosted and run on agency servers at the city Information Technology Department.
- GIS compatible.
- Ability to run using Microsoft Edge, Safari, Firefox, Chrome and other main browsers
- Capability to maintain progress notes.
- Capability to share files or contacts with other users.
- Ability to assign tasks and workflows on an ad hoc basis as needed by Little Rock HR program administrators and to have notifications of such assignments
- Contact management for leave or claim
- Ability for Little Rock program administrators to create customized letters and documents to template and use them on an ad hoc basis as needed to conduct and complete investigations
- Ability to save, edit, search, and print information and documents from the program on an ad hoc basis as needed
- Ability to work with all main file formats, including Microsoft Office products, .PDF, and standard video and audio file formats.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: October 13,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$