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SW-53759 - USA (Arkansas) - Value Added Services and Applications - Deadline March 29,2022

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Posted Date : February 24,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-53759
Government Authority located in Arkansas; USA based organization looking for expert vendor for value added services and applications.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide value added services and applications
- To provide a range of service that offer value-added data solutions to our current Ellucian Enterprise System and Microsoft Office 365 environment.
- The software/application solution should support multiple platforms, any device and any browser
- User friendly, straight forward, secure authentication process
- Application must integrate with present LDAP Microsoft Active Directory
- Cloud-based platform database server must support Microsoft Hyper-V and the latest operating systems
- E-commerce Payment solution:
- The payment solution will need to provide the University with a PCI compliant service with more options. It must be user-friendly interface that seamlessly integrates with our Ellucian Colleague system and fully supported by the vendor. The solution should provide a fast, simple, secure payments, anytime or anywhere
- Real-time integration with our Ellucian system’s workflow:
- Reliable and Accessible IT Services
- Real Time Interface
- Professionally installed and supported
- External Monitors with Site24x7:
- Monitors
- ISP uptime
- WebAdvisor Application Performance
- Critical time active system monitoring for 40 hours per year
- Colleague environment:
- Colleague Administration
- Colleague Software Updates (Patches)
- WebAdvisor, UI, Self Service, and Colleague API Install and Upgrades
- DMI Configuration and Tuning
- Environment Cloning
- WebAdvisor Performance Tuning
- Self Service Performance Tuning
- Web UI Performance Tuning
- Operation System Administration:
- Operating Systems Upgrades and Maintenance
- Disk Cleanup
- Windows Updates
- Install, Configure and Maintain Ethos Integration Services
- Crtical time active system monitoring for 40 hours per year
- Affordable pricing model:
- Licenses should be based on number of IT technical logins and the quantity of client end user accounts is always unlimited
- Dashboard /Reporting:
- Provide administrators and other approved users an easy to use tools and analytics needed to effectively manage solutions.
(2) All the questions must be submitted no later than March 11, 2022.
[C] Eligibility:
Onshore (USA organization Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: March 29,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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