SW-44068 - USA (Arkansas) - Intelligent Virtual Assistant for Higher Education - Deadline May 20,2021

Posted Date : May 17,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-44068
Government Authority located in Arkansas; USA based organization looking for expert vendor for intelligent virtual assistant for higher education.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide intelligent virtual assistant for higher education (Chatbot)
- 24/7 website chatbot to provide information to students that reach out to the offices,
- AI chat function-Assist with FAQs
- Live Chat Capabilities with Live Chat Handoff
- Video Library for Questions that are applicable to all college students.
- Text Campaign Capability
- IT Friendly-Seamless Integration (examples of programs currently used include, but not limited to, Slate, Salesforce, Ellucian, Banner, & Blackboard)
- Responsive Support Team & Dedicated Customer Manager
- Customizable
- Secure Cloud Storage
- Assessible for Seeing & Hearing Impaired.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: May 20,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$