Posted Date : March 30,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : NET-4470
Government Authority located in Edgewood Drive, Arkansas; USA based organization looking for expert vendor for professional computer network monitoring and maintenance services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide on-demand network engineering services, hardware, software, and pc support and maintenance services: the servers will be kept fully updated with security and anti-virus upgrades. excluding hardware defects and/or malfunctions, any substantial function failure of a managed server for more than 60 minutes per month during service hours (8 a.m. to 5 p.m. Monday thru Friday), due to provider error, will provide the city with a financial credit equal to down time plus repair time; once a non-routine problem is detected that cannot be resolved readily by the monitoring center staff on duty, an incident must be escalated to support engineer services; routine initial set-up of computer workstations, printers and other peripherals; troubleshooting and resolution of application errors, printer errors and pc errors to the government authority located in Edgewood Drive, AR.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: April 21,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : NET-4470
Government Authority located in Edgewood Drive, Arkansas; USA based organization looking for expert vendor for professional computer network monitoring and maintenance services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide on-demand network engineering services, hardware, software, and pc support and maintenance services: the servers will be kept fully updated with security and anti-virus upgrades. excluding hardware defects and/or malfunctions, any substantial function failure of a managed server for more than 60 minutes per month during service hours (8 a.m. to 5 p.m. Monday thru Friday), due to provider error, will provide the city with a financial credit equal to down time plus repair time; once a non-routine problem is detected that cannot be resolved readily by the monitoring center staff on duty, an incident must be escalated to support engineer services; routine initial set-up of computer workstations, printers and other peripherals; troubleshooting and resolution of application errors, printer errors and pc errors to the government authority located in Edgewood Drive, AR.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: April 21,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$