Posted Date : April 09,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-1669
Government Authority located in Arkansas; USA based organization looking for expert vendor for after-hours answering services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide after-hours answering service from 3:30 pm until 7:00 am Monday thru Friday, 3:30 pm Friday thru 7:00 am Monday, and 24 hours daily during city holidays for the utilities water and wastewater departments.
- After-hours customer calls are 350 per month with the length of the call varying depending on the nature of the emergency. The average employee safety calls are 650 per month, with the length of these calls being less than 20 seconds each. Monthly average is 1100 minutes per month for all calls. An adequate.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: April 27,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-1669
Government Authority located in Arkansas; USA based organization looking for expert vendor for after-hours answering services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide after-hours answering service from 3:30 pm until 7:00 am Monday thru Friday, 3:30 pm Friday thru 7:00 am Monday, and 24 hours daily during city holidays for the utilities water and wastewater departments.
- After-hours customer calls are 350 per month with the length of the call varying depending on the nature of the emergency. The average employee safety calls are 650 per month, with the length of these calls being less than 20 seconds each. Monthly average is 1100 minutes per month for all calls. An adequate.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: April 27,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$